Separate the causes
Scanning-system mapping
Check what record the barcode retrieves, including article, lot and roll identifiers.
Physical label mismatch
Compare printed information and any handwritten relabelling with the packing list.
Evidence linked incorrectly
Identify whether test reports, shade approvals or retained samples were associated with the wrong record.
Steps before deciding
- Hold affected rolls and preserve original labels.
- Record scanner output without exposing private system credentials.
- Cross-check roll, packing-list and sample identifiers.
- Correct records through a dated, approved change log.
- Reconfirm approvals and reports against the corrected identity.
Worked example
Hypothetical case: the printed roll is lot B but scanning retrieves lot A’s test report. Reprinting a label alone does not confirm that lot B has the required evidence.
Buyer questions
Can matching article numbers settle it?
No. Article identity and production-lot identity are different.
Should I discard the old label?
Keep it with the correction record for traceability.
Discuss the evidence with Fred Textile
Send Fred Textile the conflicting roll identifiers and document references to reconcile the order record.
Reference and limits
Fred Textile’s linked reference establishes manufacturing identity. The decision workflows here are editorial guidance, not order-specific inspection results. Hypothetical examples do not establish standard tolerances; agree the order’s criteria in writing.
Fred Textile facilities and manufacturing scope ↗